Dear Internet customers,

To give you a better service and make your experience at the Rops Auction House as enjoyable as possible, we have provided you with a set of new features. There follows a short guide to bidding which aims to familiarise you with the various options on offer:

First of all, one or several top quality photos of all the objects up for sale are published on our website. The objects are placed online as they arrive at the auction rooms. At that stage, there is an orange signal on the relevant catalogue page, (catalogue in the process of being put together).When the signal changes to green, all the sale lots are visible and accessible.

The first step is to register on this website, which will give you access to a lot of very practical and easy-to-use features.

You can “flick through” the catalogue any time you wish and make your own selection. In this selection, you can place bids, alter them or delete them just as you wish up to one hour before the start of the auction. You can also request that someone telephones you during the sale of a lot, providing that the lot in question is worth at least 80€ in your eyes, by simply clicking on the object in your selection.

Moreover, on the Thursday, Friday and Saturday preceding the auction, the objects are displayed in the auction rooms. You will be provided with a paper catalogue on which to make notes during your visit. If you are unable to attend the auction, you can leave a written bid for one or several lots and/or request to be telephoned if the lot has a higher value than 80€.

Finally of course, you can attend the auction in person which begins on Sunday or Monday from 1 pm onwards. You can arrive a few minutes before your first lot comes up and leave, if you wish, when the last lot in your selection has been knocked down. When you make your first purchase, you will be given a purchaser number and a paddle with this number on it. After you have paid, you can leave with your purchases on the same day as the sale! For your information, auctions proceed at a rate of 150 lots per hour on Sundays and 165 per hour on Mondays; these averages allow you to roughly assess the time the lots you are interested in will come up for bidding.

For your convenience, absentee bidders can display the lot photo during the auction on the website at the very moment when it is up for sale by clicking on “Live Auction”. It’s as if you were actually there!

Once the auction is over, the results will be published on this website (“Results” tab, three months of records!). If you placed bids via the website, you will see your personal results in your own space by clicking on “Results of my bids”

Dispatching your purchases:

We can take care of dispatching your lots to anywhere in the world, but at your own risk in the event of loss, robbery or damage. If the object for dispatch meets Post Office “parcel” requirements (less than 30kg + size restrictions), it will be sent by post. If not, we will suggest a carrier according to the destination. Transport charges must be paid before dispatch or to the driver, depending on the circumstances. Make sure you check transport costs before confirming your bid so that it is still sensible in relation to the value of your purchases!

Please consult our bidding terms and conditions by clicking on the tab provided.

First and foremost, it is important that the objects are likely to be of interest to our customers: paintings, sculptures, quality antique furniture, silver and jewellery, collectors’ items, decorative items.

Secondly, your objects must be examined and evaluated by our experts so that they can make a valuation which corresponds to the market, to best satisfy buyers and sellers.

There are three options open to you:

1. For transportable objects, our experts are available at our offices every Tuesday, Wednesay, Friday and Saturday, from 9 a.m. to 12 p.m., for a free no obligation valuation.
2. By e-mail, go to the “Valuation” page on the website and follow the instructions. You will be able to attach up to 5 photos by mail as well as your comments and questions. It’s the quickest, cheapest and most environmentally-friendly way to get a first valuation.
3. Ask for an appointment either via the website (please see Point b.) or by telephone (081 74 99 88). We will make a note of your request and an expert will be in touch with you to agree on a free no obligation meeting at your home. If you prefer to sell your objects without going to auction, he will make you a direct purchase offer. If you agree with the valuation or the proposed price, your lots will be removed by us as soon as possible.

The size of our auction room, our competent staff, our logistics and our attitude towards service all contribute to helping you with your sale, be it of a small object of value or the dispersal of the entire contents of a large property.

Please consult our storage terms and conditions by clicking on the tab provided.